Privacy Policy

Last Updated: 2026

1. Introduction

Sealify (referred to as "we," "us," or "our") is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us to request our services.We process your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy legislation. We collect and process your data based on legitimate business interests, contractual necessity, or explicit consent where required.

2. Information We Collect

We collect the following types of personal information when you interact with us:

Contact and Identity Information:

•Full name

•Phone number

•Email address

•Home or property address

Service and Project Information:

•Type of service requested

•Property details relevant to providing a quote or completing the job

•Photos of your property submitted by you for assessment purposes

Communication Information:

•Messages submitted through our contact form or email

•Records of phone calls or text message exchanges

Website Usage Information:

•IP address and browser type

•Pages visited and time spent on our website

•Referring website or search terms used to find us

3. How We Use Your Information

We use the information we collect for the following purposes:

•To respond to your quote requests, inquiries, and service bookings

•To schedule and complete the services you have requested

•To send you appointment confirmations, follow-up messages, and service reminders

•To send promotional offers, seasonal specials, or service updates (you may opt out at any time)

•To improve our website and service quality

•To comply with applicable laws and regulations

We do not use your information for any purpose other than those listed above without your explicit consent.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

•Service providers: We may share information with trusted third-party platforms that help us operate our business, such as scheduling software, CRM systems, payment processors, and email marketing tools. These providers are contractually required to protect your information.

•Legal requirements: We may disclose your information if required by law, court order, or government authority.

•Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring party. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

5. Text Message and SMS Communications

If you provide your phone number and consent to receive text messages from us, we may send you appointment reminders, follow-up messages, promotional offers, and service updates via SMS, in compliance with Canada's Anti-Spam Legislation (CASL).

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

To opt out of SMS communications at any time, reply STOP to any message we send. To request help, reply HELP. Your opt-out request will be processed promptly. We do not share your phone number with third parties for their marketing purposes.

6. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device.

We use cookies to:

•Remember your preferences and improve site functionality

•Analyze website traffic and visitor behaviour

•Support marketing and retargeting efforts through platforms such as Google and Meta

You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our website.

7. Data Retention

We retain your personal information indefinitely to maintain comprehensive customer records, provide ongoing warranty support, ensure accurate historical service logs, and fulfill accounting and legal requirements. If you wish to have your personal information removed from our systems, you may request deletion as outlined in Section 9.

8. Data Security

We take the security of your personal information seriously. We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights

Depending on your location and applicable privacy laws, you have the following rights regarding your personal information:

•Right to Access: The right to request a copy of the personal information we hold about you.

•Right to Correction: The right to request correction of inaccurate or incomplete information.

•Right to Deletion: The right to request the deletion of your personal information, subject to certain legal and operational obligations.

•Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

•Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

•Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.

•Right to Lodge a Complaint: The right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your relevant provincial data protection authority.

To exercise any of these rights, please contact us using the information provided in Section 13.

10. Children's Privacy

Our services are intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites such as review platforms, social media pages, or partner sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Sealify

Phone: (780) 851-1150

Email: [email protected]